According to Brian Armstrong, the most pressing issues with the Coinbase app will be addressed in a series of releases over the next two weeks.
The growth of on-chain operations on its new layer-2 network Base, according to Coinbase CEO Brian Armstrong, has shown how “broken” the Coinbase app is for user experience, and he has promised to fix it.
This “Onchain Summer” (which started on August 9 and extends through August 31) is a multi-week festival of product launches, brand activations, and reveals of non-fungible tokens on Base. On August 13, Armstrong indicated that some problems had arisen during this time.
Armstrong said that the incident exposed the poor support for non-fungible tokens, decentralized applications, and layer 2s in the Coinbase mobile app.
The CEO has requested that all X users respond to the thread so that the most pressing issues may be addressed as quickly as possible during the next two weeks.
At the time of publishing, the most popular answer was a request for a rapid settlement credit card on-ramp to Coinbase that didn’t need customers to create a separate account. This request came from Friendtech developer Racer.
After that, Armstrong said that a problem with Coinbase’s mobile wallet connecting to Google Chrome had persisted for longer than he had anticipated and asked that it be fixed.
The crypto sector has struggled with user experience for quite some time. An anonymous Web3 UI/UX designer, 0xDesigner, told Cointelegraph that the owner-centric and irreversible nature of blockchain-based apps was to fault for most of the problem.
XGo content manager Kirthana Devaser thinks that even while the complex nature of blockchain technology makes app design more difficult, a sustained emphasis on streamlined UI and keeping blockchain “invisible” in regular user interactions will help drive the next wave of widespread adoption.
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